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CRITICAL DISK STORAGE PROBLEM WITH MD1K-2
There is a serious problem with md1k-2, one of the PowerVault MD1000's connected to s3. It will get into a state where two disks appear to have failed. A two-disk failure when using RAID-5 would mean complete data loss. Fortunately, I've found a remedy that is allowing us to copy the data to a different array.
Dell Higher Education Support 1-800-274-7799 Enter Express Service Code 43288304365 when prompted on the call.
| host | service tag | contract end | description | notes |
| c8 | CPM1NF1 | 02/15/2011 | PowerEdge 1950 | old schuster storage, moved PERC 5/E to s3 |
| s3 | GHNCVH1 | 06/22/2012 | PowerEdge 1950 | connected to md1k-2 via PERC 5/E |
| md1k-1 | FVWQLF1 | 02/07/2011 | PowerVault MD1000 | enclosure 3 |
| md1k-2 | JVWQLF1 | 02/07/2011 | PowerVault MD1000 | enclosure 2 |
| md1k-3 | 4X9NLF1 | 03/06/2011 | PowerVault MD1000 | enclosure 1 |
Description of problem we're having with md1k-2
I've narrowed down the error by looking through the adapter event logs. There will be two errors, one followed about 45 seconds after the first:
Tue Mar 23 23:09:56 2010 Error on PD 31(e2/s0) (Error f0) Tue Mar 23 23:10:43 2010 Error on PD 30(e2/s1) (Error f0)
After that, the virtual disk goes offline.
[root@s3: ~/storage]# MegaCli -LDInfo L1 -a0
Adapter 0 -- Virtual Drive Information:
Virtual Disk: 1 (Target Id: 1)
Name:md1k-2
RAID Level: Primary-5, Secondary-0, RAID Level Qualifier-3
Size:8.862 TB
State: Offline
Stripe Size: 64 KB
Number Of Drives:14
Span Depth:1
Default Cache Policy: WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU
Current Cache Policy: WriteBack, ReadAheadNone, Direct, No Write Cache if Bad BBU
Access Policy: Read/Write
Disk Cache Policy: Disk's Default
Encryption Type: None
Number of Dedicated Hot Spares: 1
0 : EnclId - 18 SlotId - 1
If you go into the server room, you'll see flashing amber lights on the disks in md1k-2 slot 0 and 1. I can md1k-2 back using the following procedure (replace slot 0 and 1 which whichever slots are appropriate):
- Take the disks in md1k-2 slots 0 and 1 about half-way out and then push them back in.
- Wait a few seconds for the lights on md1k-2 slots 0 and 1 to return to green.
- Press the power button on s3 until it turns off.
- Press the power button on s3 again to turn it back on.
- Log into s3 as root after it has finished booting.
I then import the foreign configuration. The disk in md1k-2 slot 1 is fine, but the disk in slot 0 needs to be rebuild.
[root@s3: ~/storage]# MegaCli -CfgForeign -Scan -a0
There are 2 foreign configuration(s) on controller 0.
Exit Code: 0x00
[root@s3: ~/storage]# MegaCli -CfgForeign -Import -a0
Foreign configuration is imported on controller 0.
Exit Code: 0x00
[root@s3: ~/storage]# ./check_disk_states
PhysDrv [ 18:0 ] in md1k-2 is in Rebuild state.
command to check rebuild progress:
MegaCli -PDRbld -ShowProg -PhysDrv [ 18:0 ] -a0
command to estimate remaining rebuild time:
./time_left 18 0
[root@s3: ~/storage]# MegaCli -PDRbld -ShowProg -PhysDrv [ 18:0 ] -a0
Rebuild Progress on Device at Enclosure 18, Slot 0 Completed 56% in 139 Minutes.
Exit Code: 0x00
[root@s3: ~/storage]# ./time_left 18 0
time_left: PhysDrv [ 18:0 ] will be done rebuilding in about 1:49:12
After the disk is finished rebuilding, reboot s3 and md1k-2 will be available once again.
Log entries containing Error f0
Extracted from the PERC 5/E event log entries:
| Tue Mar 9 15:02:11 2010 | Error on PD 1d(e1/s4) (Error f0) |
| Tue Mar 9 15:02:58 2010 | Error on PD 1c(e1/s5) (Error f0) |
| Fri Mar 12 15:00:25 2010 | Error on PD 30(e2/s1) (Error f0) |
| Fri Mar 12 15:01:12 2010 | Error on PD 2f(e2/s2) (Error f0) |
| Wed Mar 17 03:55:03 2010 | Error on PD 30(e2/s1) (Error f0) |
| Wed Mar 17 03:55:50 2010 | Error on PD 2f(e2/s2) (Error f0) |
| Sat Mar 20 11:53:06 2010 | Error on PD 29(e2/s8) (Error f0) |
| Sat Mar 20 11:53:54 2010 | Error on PD 28(e2/s9) (Error f0) |
| Tue Mar 23 19:55:39 2010 | Error on PD 28(e2/s9) (Error f0) |
| Tue Mar 23 19:56:21 2010 | Error on PD 27(e2/s10) (Error f0) |
| Tue Mar 23 23:09:56 2010 | Error on PD 31(e2/s0) (Error f0) |
| Tue Mar 23 23:10:43 2010 | Error on PD 30(e2/s1) (Error f0) |
| Wed Mar 24 22:02:34 2010 | Error on PD 29(e2/s8) (Error f0) |
| Wed Mar 24 22:03:17 2010 | Error on PD 28(e2/s9) (Error f0) |
| Thu Mar 25 22:08:01 2010 | Error on PD 31(e2/s0) (Error f0) |
| Thu Mar 25 22:08:44 2010 | Error on PD 23(e2/s14) (Error f0) |
| Thu Mar 25 22:08:44 2010 | Error on PD 30(e2/s1) (Error f0) |
